Replacement West Bend EM925A Microwave Glass Plate - Compatible West Bend Microwave Glass Turntable Tray - 11 1/4' (285mm) - Also Replaces Sharp R331ZS, R309YK, R309YW, R318AV, Emerson MW8987B, Magic Chef MCO165UB, MCD990ARB, MCO160UW. Magic Chef is built on the pillars of 'easy everything', 'everyday dependability' and 'accessible customer service'. Simply put, the Magic Chef brand is committed to making products that are simple and easy to use for consumers.
Magic Chef Microwave Manuals, Care Guides & Literature Parts - Shop online or call 800-269-2609. Fast shipping. Open 7 days a week. 365 day return policy.
Original review: May 1, 2019Tried to get service for Warranty, went on chat, told me I had to fill a request out I did. Sent it e-mail and waited. Heard nothing in a week. Got on chat again and they could not find the form I filled out. I told her then give me my money back and they quit the chat. Freaking idiots, poorest equipment I have ever owned.
Bought a leak detector and it was leaking to???? Turntable turns slowly or not at all to add to the piece of crap. Then I saw made in China explains it all. Went online to Home Depot where I bought it to file a complaint and heard nothing from Home Depot either. I will never ever buy a Magic Chef anything.
Magic Chef Microwave Mcm1110b Manual
Home Depot sells crap and I now go to Lowe's who you don't have to tell them what color underwear you are wearing to get a military discount. My thanks for serving 30 years protecting the USA. Magic Chef disgusting. Home Depot sells crap and does not stand behind it. Just a matter of time for the rest of the USA to wake the hell up.
Original review: Feb. 19, 2019I bought a Wine and Beverage cooler side by side with separate control zones twenty two months ago and the temperature was 64 degrees and not cooling. I bought the extended 1 year warranty that I found out is no help to me since they can’t locate a service company for me. I got a service company to come out with $150 charge to tell me the compressor is bad. I called Magic Chef who told me they would send the compressor to a registered service company at no charge but I had to pay the labor and refrigerant which is hard for me to do since they had no list of service companies to share with me. Poor customer service!
Never buy another Magic Chef product! Original review: Feb.
8, 2019So I bought an apartment sized MAGIC CHEF refrigerator at Home Depot. IN the first week I had it, the dial Knob in the freezer part broke off completely.
I only turned it like twice. Two years later now the refrigerator is dead as a doornail. In fact a doornail has more life in it.
I called them to say help me. They said my warranty was no longer valid, but they would mail me a compressor, and I would have to pay someone to put it on. WOW HOW SAD THAT MY 1985 KENMORE REFRIGERATOR THAT I ACCIDENTALLY MELTED A CANDLE WAX ALL OVER THE BACK GRILL IS WHAT IS SAVING ME RIGHT NOW.
Thank you for nothing Magic Chef. I would rather rent a man with an ice cube in his mouth to blow on my cold groceries. I hope if I ever see a Magic Chef anything, I can get a hammer and beat it up. Yours truly, a very unsatisfied customer. Original review: Aug. 20, 2018After plugging this product in and ensuring that the thermostat/temperature was at middle to high level, we loaded food. We heard it turn on and felt a bit of cold.
So, we assumed all was good. The refrigerator would run for a second or two and then turn off. We did not know this until the next morning when we opened it and all of our food went bad and had to be thrown out.
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When I contacted the company asking if we could get compensated for the loss of food, I was told no. When I asked if we could get compensated for gas for having to return the product, I was told no. The company had the nerve to say that it would fix the refrigerator under the product warranty to save us gas to bring it back to the store. NOT ONCE DID THE COMPANY REPRESENTATIVE EVEN SAY 'SORRY', and we had several emails.
I will never purchase a Magic Chef product again. Original review: June 12, 2018DO NOT BUY this product (Magic Chef Dual Zone Wine and Beverage Center). I bought 1.5 years ago from Home Depot. It stopped cooling. The temperature would go up a degree every day.
When calling Home Depot, they said the manufacturer warranty of one year expired, but the five year compressor warranty was good. After being referred to their repair center, I was basically told this unit is not worth the repair because the repairs (labor) would exceed the cost to replace the unit. We are now out of pocket $500 and having to purchase a new one (which by the way is hard to get a unit to fit in the undercounter/cabinet specs that this one has). Even more unbelievable, is after all the negative reviews I am now seeing, Home Depot continues to carry this product.
Original review: April 14, 2018We purchased a Magic Chef 8.8 CU. Upright Freezer (MCUF88W) about three years ago. It stopped working. With my limited knowledge of electronics I suspected the compressor went bad. I was happy to see that the compressor was under a 5-year (parts only) warranty. Now the problem. They can only send the part to a licensed appliance repair professional.
I understand that based on the refrigerant handling and tools required to replace the part. I spoke with a local repair company and they refused to give me an estimate for the labor until they confirmed it was the compressor. Against my better judgment, I scheduled a service call for $70.
It turned out to be the compressor and I was quoted $505.68 for labor to replace the compressor. I only paid $300 for the freezer in the first place. I will also be writing a review of the appliance repair company.
The 5-year compressor warranty is only a tool to make the consumer feel like they have some sort of protection. It is impossible to replace the part for less cost than buying a brand new freezer. I spoke with customer service about this issue and they were incredibly unsympathetic and rude, basically telling me 'sorry for your luck'. I made some mistakes in this process, like scheduling the service call and not purchasing the retail stores extended warranty, but I will not be buying another Magic Chef product based on my experience. Original review: March 11, 2018Wine and beverage center MCWBC77DZC - I was not happy with the way Magic Chef handled this whole situation.
This is the poorest customer service I have ever received from your employees and upper management all the way to the supervisor. This is The most dysfunctional Organization this Company could give to Consumer. Even if you hire outside contractors you are solely responsible for their actions as well as anybody else’s actions. It all reflects back to your company in this warranty and you need to hold someone accountable. That is the problem with Companies these days.
No one has the backbone to tell the truth about how customer service is And if you do tell the truth. Does the company even doing about it. My experience “no.” I feel your warranty is as good as the piece of paper it was written on. Be truthful and just tell the consumer you don’t have a Warranty. My opinion you need to restructure your whole warranty department. For the Poor management skills. And you need to look into updating and being more involved on contractors and making them communicate with the customer.
You tell someone 9 am to 5:00 pm. That is not Considered a appointment that is hours of operation or Service.
Definition of an appointment is a arrangement to meet someone at a particular time and place. In conclusion I am not satisfied of your product and I question if you really care about what you are selling to the consumer. This situation was never resolved. Totally unsatisfied customer. Original review: Jan.
27, 2018Magic Chef Black HMM1611B - This microwave has a deceiving front panel! A button should activate the popcorn option.
The result of trying to use the button for popcorn button results in a burnt bag with destroyed popcorn inside! Making popcorn in a microwave is paramount in this family!
By putting this button on the front facing control panel; and then in a operating instructions; thus warns NOT to make popcorn in this microwave! We wish we never purchased this Magic Chef machine! Original review: Jan. 6, 2018I bought a Magic Chef mini fridge exactly 13 months ago and the compressor stopped working. It would come back on intermittently only if you shook the fridge back and forth and that is for about 2 hours. The refrigerator has never been overloaded. Not has the door been open and closed a bunch of times in 24 hours.
It gets extremely hot during the summer time where I've been running a fan in front of it. I'm extremely upset with CSR.
They will warranty the compressor but I have to pay labor! This is extremely not acceptable at all. Everything in the back of the fridge is clean (no debris, no dog hair, no dust, Nothing!). I bought at Home Depot. Original review: Aug. 17, 2017This (Magic Chef wine fridge dual zone mcw44DZ) was bought from Home Depot about 5 years ago for about $450.00 (going by memory).
It was installed in an under counter cabinet alcove with required clearances. It has always been warm and heated up the counter top above it despite the 1' air gap around it. This last year it has felt even warmer than usual and we became concerned.
Today I emptied it and pulled it out. After I unplugged it and spent 10 minutes emptying it, 10 minutes getting it out, and a couple more minutes before I went to garage for infrared temp gun, back panel at compressor location was 119.!!!
It was probably well over 125. at the beginning of that process. That is crazy heat. Original review: March 15, 2017I purchased the Magic Chef 5.2 chest freezer a year ago model HMCF5W2. This is a HORRIBLE product.
Not only did it stop working in less than a year. The customer service department offered minimal help in trying to rectify the situation. Granted it is only a $200 freezer, but lasting less than a year is totally a ripoff. The customer service agent offered to send a repairman to look at the freezer, but stated they are only responsible for the compressor and I would be responsible for the labor.
Again, a $200 freezer, labor would have been well over that. I cannot express enough how disappointed I am in this product. Not only did I lose money on buying it. I lost the total cost of the food that was inside it.
BUYER BEWARE. Original review: Feb. 6, 2017Warranty is worthless. I purchased a Magic Chef chest freezer from Home Depot in November, 2015 and it stopped working in December, 2016. The compressor froze up and several hundred dollars worth of meat was ruined by the time I noticed it.
I call the Magic Chef warranty service center and then because it was over one year old, by one month, they will only warranty the compressor not including labor to replace it. I would have to find an authorized service center, take it to them, pay them to diagnose the problem and then Magic Chef will send them a new compressor that I have to pay the labor to install and fill with Freon. The cost of all this is more than a new freezer will cost. They also will do nothing about the ruined food that the piece of junk freezer destroyed. I will never purchase anything with the Magic Chef name on it and would recommend others be warned about this company's poor quality and worse warranty. Original review: Jan. 31, 2017Magic Chef model#MCM111OST: This microwave has turned dangerous.
I don't believe this is even 2 yrs old. The unit will not shut off with the door open and no feature chosen. How can this brand still be allowed to be on the shelf. Upon looking into my situation I have found a number of complaints on this make along with other model numbers as well. Some customers' unit caught on fire. Now I have to worry if I keep it plugged in will it start to run while I'm sleeping. So bizarre what corners are being cut when making products today.
I have owned several different units throughout my life which have lasted for years and have never experienced anything like I have with this unit. I see that these units are still being sold. Just how much damage need to be done before they recall them. I can tell that Magic Chef could care less. Now I need a new one and know I'm going to eat this purchase. Where do I start. Who do I trust.
It's really sad in what this world has come to. I guess this is what we have to put up with if we chose our wonderful modern technically.
So I guess the bottom line is nothing is ever made to last. Not even for 2 full years!! Original review: Dec. 9, 2016This microwave fits in my very small kitchen nicely and does an excellent job.
I use it every day for something. Just wish I could have had a slightly larger size that would accommodate my larger baking dishes. Just no room to put it. This microwave looks nice and is easy to use. It has all the features of a larger unit with rotating plate, easy to read touch pad and quiet operation, and large number readout and well-lighted panel. It is easy to clean.
Great for my small apartment. Original review: Nov. 28, 2016On this past Thanksgiving Day, our countertop microwave starting running by itself. I opened the door and it stopped. Shortly, thereafter, it started running again.
We found the inside and outside of the microwave to be extremely hot and we unplugged it immediately. The Model Number is MCD1611ST. We purchased the Magic Chef microwave about 2 1/2 years ago from Home Depot.
There were other times previous to this incident that whenever we used the unit it would blow the circuit breaker. Original review: Feb.
21, 2016Purchased the microwave when my 30 year old GE microwave died in October 2015 and no parts were available. The only service in 30 years was replacement of a light bulb. Saw an ad in the local paper in early November for a Magic Chef for $54.88 + tax at Wal-Mart in Buffalo, MN. The unit died in mid-January. About 60 days in my kitchen after being used to heat up occasional cups of coffee or heating water or soups or defrosting frozen stuff.
I've had dogs run over by cars that lived for 10 years afterward. Called MC customer service whereupon they directed me to a service center 30 miles SW of my home. They confirmed with me that the microwave was built within the previous 12 months, so it would be repaired under warranty, even though I did not have a proof of purchase. I took the unit to the service center which turned out to be a part-time appliance repair shop which was empty of any appliances until I brought the dead MC microwave in.
That was a 60 mile round trip.Ten days later the MC customer service called to tell me there were no parts available for the unit. They would send me a new microwave but I must pay the $29.30(?) shipping cost. After I had a conversation with Wal-Mart Customer Service, Magic Chef customer service called me again and said I would receive a new microwave after I drove back to the service center, retrieved the microwave, cut off the power cord, took a photo of it and the serial/model number plate and emailed it to them.
Magic Chef Microwave User Manual
Thinking about it on the way home with the junk microwave, I considered whether having another oven for which there were no replacement parts available was wise. I decided it was not so went to Wal-Mart with the oven to try to get a store credit to buy another oven.I won't even add the experience of talking to the Buffalo, MN Wal-mart store assistant manager about Wal-mart taking the unit back, giving me a store credit. They would not give me a store credit because I did not know what the PUC code for the product was. It was printed on the microwave carton and on the proof of purchase, neither of which I had. After this experience I came to understand why Wal-Mart can't find any employees for their stores. The search for a 17% bottom line profit exceeds customer service. According to an online story last week, the Waltons received over 5 billion dollars for their share of the chain.
Magic Chef got its start over 85 years ago and today makes a variety of kitchen and home comfort appliances. It offers several models of upright and chest freezers that range from 3.0 to 9.0 cubic feet. They also sell a portable freezer. Check Magic Chef’s website for places to buy their products.Upright freezer:Magic Chef’s 3.0 cubic foot upright chest freezer includes an adjustable temperature control and manual defrost. It has a reversible, recessed door handle; two wire shelves; and a completely flat back for placement flexibility.6.9 cubic foot freezer:The 6.9 cubic foot chest freezer is designed with a flush back to fit up against most walls. It features an adjustable temperature control, manual defrost, recessed door handle and indicator lights to let you know the unit is running.Warranties:Both models come with a 1-year parts and labor warranty and a 5-year warranty on the compressor.Manuals:Magic Chef includes both models of chest freezers manuals online for easy access to instructions and product registration.Videos:Videos explaining each feature for both models are available online.Best for:consumers needing a compact chest freezer. At ConsumerAffairs we love to hear from both consumers and brands; please never hesitate to.
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